


On an iPhone, launch the App Store, or on an iPad, tap iPhone Apps at the top of the screen.If you are unsure which option you want to use, refer to Options for Two-Factor Authentication for more information.We do not recommend this option as it is dependent on additional configuration that is not currently in place at U-M. Duo Mobile has setting named "Duo Restore" that is designed to transfer your Duo accounts when you get a new device.The camera access is only used to scan a code as part of the activation process. Duo Mobile permissions require access to send you notifications and to your device’s camera.Duo Mobile requires approximately 32 MB of internal storage on an Android device (varies with device) and 30.8 MB on an iPhone.Make sure you know your password before you begin.

You may need your password for your device’s app store to download Duo Mobile.Individuals in Michigan Medicine who use university-managed devices and need to complete two-factor authentication to log in to Michigan Medicine-specific services, including MiChart for Electronic Prescription of Controlled Substances (EPCS), will follow different documentation. Refer to the Multi-factor Authentication FAQ page or submit a support request via the UCSF IT Service Desk.This document provides instructions for downloading and installing the Duo Mobile app on your mobile device. Apex for Electronic Prescriptions of Controlled Substances (ePCS)įor more information, see our Multi-factor Login Experience page for examples of how Duo works with specific applications.Outlook Web Access () Access from mobile email clients is not affected).Systems that require multi-factor authentication: When you use your network login to log into a system that requires two-factor authentication, the login process will prompt you to "push" a notification to your phone that you will then need to "accept" to complete the login process. The most common authentication method is Duo Push.
